Customer Reviews

Having conducted many searches we agreed to book our Hajj through Qibla Travels. We had no previous knowledge or familiarity with this company and based our ultimate decision through telephone conversations with Mr & Mrs. Khan.
Alhamdullilah we booked on the Deluxe 3 Week package and it was a decision we never looked back on or regretted. Mr & Mrs. Khan along with their professional ground crew provided a professional and personalized service. They were on hand to provide guidance, assistance throughout. Their commitment to each and every Hajji in their group is at the heart of their operation.
Information regarding events, seminars, and schedules were communicated through WhatsApp groups and their ground crew who ensured everyone understood every stage of the Hajj journey. Due to unexpected circumstances at home we were unable to travel on the 5th of August 2019 with the rest of our group and Qibla Travels rearranged our flights for the 1st August. They arranged for an extended stay at the hotel free of charge. Despite traveling alone, Qibla travels (Mr. and Mrs. Khan) remained in touch with us throughout the journey to Jeddah airport and Makkah to ensure we didn't feel alone or overwhelmed with traveling alone during Hajj season.
Mr. Khan was waiting to receive us and offered to provide a personal guide to assist us to complete the Umrah on arrival in Makkah. The qibla team went over and above what I expected and made our Hajj journey a beautiful and spiritually fulfilling one. I would have no hesitation in recommending Qibla Travels to family and friends and anyone looking for personalized service. Thank you Qibla Travels.

Traveled with Qibla travels for Hajj this year. Had an amazing experience, the staff were always available and tried to make the experience as smooth as possible. The food was great and the hotels were close by and clean. So glad we chose Qibla for our Hajj experience and would not hesitate to book with them again.

HAJJ 1440 / 2019 Deluxe 3 week package. Qibla travels were definitely the right choice for our Hajj journey. We had fantastic service from the booking stage all the way through to returning home. Qibla travels are a family run business. They provide a professional yet personalized service and take a genuine interest in each Haji. Mr. and Mrs. Khan of Qibla Travels were present throughout the trip. All our questions and queries were handled promptly and efficiently.
We were kept well informed of schedules via WhatsApp group messages and sometimes through members of their professional ground crew. They really went above and beyond. They handled everything, enabling us to concentrate on our Ibadah. May Allah reward Mr. and Mrs. Khan and accept our Hajj. Ameen. I will be recommending Qibla Travels to anyone who is looking for unrivaled service and peace of mind during this journey of a lifetime.

Allhumdulliah we have performed Hajj with Qibla Travels in 2019. They have provided a 1st Class service from Seminar Day in the UK till the last day of your flight. We always felt that we are part of a bigger family instead of an individual group. Khan Saheb (owner of Qibla Travels) always ensure to make you feel secure and comfortable.
He takes very good care of the elderly and women. All the hotels, transport, food and Ziyaret arrangements were extremely good. I would highly recommend choosing Qibla travels for your Hajj and Umrah travels. I would love to go again to Hajj with them. May Allah bless them. Ameen.

Highly recommend Qibla, me my wife and my 2 aunties loved the hajj experience. Mr. Khan, Mrs. Khan & Atif were all available as and when you needed them. Also, Sheikh Shoaib was a very knowledgeable and approachable person. I am already thinking of going to Umrah with Qibla in the near future Insha Allah. Keep up the good work Mr. Khan and Co, and may Allah bring Barakah in your amazing business!!!!

Thank you for everything, the staff were kind and polite. See you next time Inshaallah.

Me and my son have just returned back from hajj with qibla travels, we are really satisfied with the service we received, the whole experience was very well organized as well as the hotels food all was very good, they made our hajj journey comfortable for us and they tried there level best to accommodate everyone as best as they could, Mr. and Mrs. khan are amazing people, understanding and kind ! I have used them before for umrah as well and will recommend them to all family and friends in the future too.

Hajj 2019 Recently returned from hajj with Qibla travels Our journey started on 5 August which was a planned strike day at Heathrow. We were kept informed about the latest situation by Atif Khan. On the morning of 5 August, he rang us about three times to make sure we were on our way and find out if we were ok. THANK YOU, Atif Khan. It was very reassuring that we were in safe hands. Atif was proved he was more than just a Travel agent. On Arrival, at Jeddah, it was in the hands of Mr. Khan (the boss). I found him very humble down to earth kind of person and was keen to do whatever possible. During whole stay( 3 weeks) most things were out of his hands and down to hajj ministry. But whatever he could he did and did it very well was present throughout and willingly answered any question asked. Thanks, Mr. Khan I am sure most questions were being asked again and again but he never got annoyed or frustrated and answered every single question with a smile on his face. As mentioned before most things are out of control of any travel operator. But it will be unfair not to mention good work by Mr. Khan our room cards were ready before we walked in never had to wait for rooms the whole process was well managed and smooth. 2ndly ever so thankful to Mr. Khan for getting us rooms with Haram view at Swiss hotel Makkah ( which are more expensive )Thanks to Mr. Khan May Allah reward you and give you many more chances to serve hujjaj for many more years. Quality of food was good at Makkah std hotel And I will say it way better than the Swiss and Hilton Buffet. One thing which I should mention is and Khan sahb please take note. On arrival at Jeddah our luggage was very late ( nothing to do with qibla travels)and we were may be last to come out of the terminal and did not know which way to turn to find the bus to Makkah Qibla team member was not present to point out which way to go. Someone with qibla team should have been standing outside with Qibla travels signboard to guide. Lectures from sheik were not timed well at times the food was being distributed and he was delivering lectures. Lectures were good but very general. Please ask sheikH sahb to be precise about hajj rituals and Give great mention to why is it important to do what we are doing. In depth importance of Mina and Arafat with history. CONCLUSION It was a journey well planned and executed by Qibla team. Would like to thank all of the qibla team from the bottom of my heart. Never dealt with Mrs. Khan but my wife (Maria Waqar)tells me she was very patient and helpful in dealing with women s and an important part of making this journey a success. So Thank you Mrs. Khan ( especially from my wife. Khan sahb if u want any more information about my 2 suggestions please do not hesitate to contact me JAZZAK ALLAH.

Had an amazing hajj experience 2019 with Qibla travels. The whole process alhamdulillah went well and made some lifetime friends. Throughout the whole journey, we had a sheik who answered all of our questions and guided us to complete our hajj. Mrs. Khan has been amazing by supporting the women throughout. Will definitely recommend Qibla travels to others.

Highly Recommend Qibla Travels based on the following reasons and overall Hajj Tour Experience.
1. Family run business looked after very well by Mr and Mrs khan. (Trust Factor and peace of mind).
2. Throughout the whole trip accompanied by Sheikh Shoaib graduate from Madina University highly experienced, prominent well-known Scholar solid grip on (English, Arabic, Urdu, Punjabi) language. Peace of mind that all Hajj Manaasiks, Arkaans are overlooked by Sheikh.
3. Luxury hotels both in Makkah and Madina including breakfast lunch and dinner buffet style. Lovely food and lot to choose. Hotel in Makkah was 7 minutes to Haram While Madina was less than 2 minutes.
4.keeping all the group up to date with all information and day to day activities, lectures delivered by Sheikh during the Hajj days 5. Great management in Mina, Arafat, and Muzdalifa in terms of making sure all people are provided with necessary facilities such as a sleeping mattress, air condition tents, food, tea coffee, and drinks. Cannot ask for more than that. May Allah reward all the members of Qibla Travels. Sulman Wales Cardiff.
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