I dealt with Aatif who was super professional from the beginning. He gave us a great price for a personalized package and as we were traveling with family including an infant, it was reassuring that I could leave any issues in the hands of Qibla Travel.
They provided me with a local contact in Makkah/Madinah who could deal with any issues we have while we were there. The transportation and ziyarah were with Qasswa who have clean and well AC'd cars (some drivers were better than others though I must say).
The hotels we chose were clean and relatively close by. The only issue we had was that there was a discrepancy at the hotel when we arrived in Makkah, as we booked two twin rooms initially but the hotel had a quad room booked on their system which caused a bit of frustration after a long tiring journey.
It took a few hours to sort out but once it was, everything else went smoothly. So perhaps before traveling just double check that everything is as stated in your itinerary. All in all, a good experience with Qibla Travels and we would definitely use them again.
Salaam Mrs. Khan, first of all, Ramadan Mubarak to you, I pray this month brings you an abundance of blessings and I hope you are safe Ameen. Apologies I have not had a chance to speak with you since our return from Umrah. Alhumdulilah alhamdulillah alhamdulillah was such a beautiful experience and I cannot thank you enough for making it so smooth and stress-free.
You planned and arranged every aspect meticulously from start to finish. The flights, hotels, excursions, the umrah experience were all beyond 5 stars. Tariq Saab was always on hand whenever we had even the slightest question and constantly checked on us to make sure we were okay, update us on our itinerary, and generally looked after us. The umrah guide we were given, Ramzan Bhai, practically became family.
Our nervousness was around my father being able to do umrah and tawaf due to limited mobility; Ramzan Bhai went above and beyond looking after my father as if he was his own holding his hand throughout the experience, may Allah SWT bless him with goodness Ameen. The Qassawa drivers were very respectful, professional, and friendly, and their cars were all very luxurious.
My parents were very nervous about traveling to Saudi without a group, going for our first time, and naturally nervous to only be traveling with a daughter. I cannot express to you how much dua they continue to give you for making the whole experience so incredible for them, they've been recommending you to everyone. Everything you said, you delivered on. Every part of the journey was exactly as you had said it would be alhamdulillah.
We cannot wait to travel with you again in sha Allah, our plan was to do another umrah in October but Allah SWT is the best of planners. May Allah SWT put more barakah into your lives, thank you so much again. We highly recommend Qibla Travels for Umrah packages, in sha Allah will be traveling with you again soon.
Qibla Travels are very good
I went to Umrah on Feb 20 arranged by Qibla Travels. The service provided by the staff at Qibla Travels was friendly, quick and professional. The Umrah experience was excellent especially as Qibla Travel provided an efficient transportation and excursion service. I would definitely travel and recommend Qibla travel in the future.
The owners seem very knowledgeable, went to enquire about a hajj package. The prices also seemed very reasonable. In comparison, there is another travel agent one door away who was charging more and didn't seem very interested in explaining the package on offer. Definitely worth enquiring with them if you are planning on undertaking a pilgrimage. Oh and by the way I traveled from Birmingham to find the best deal and package for this once in a lifetime trip.
I remember doing Hajj with Qibla Travels when they newly opened. Even at their first attempt at hajj was much better than the Hajjs I did with other companies. Their efforts are sincere and their intentions are clean.
I sent my daughter with qibla Travels last year for her 1st Hajj. When she returned from her trip, she had nothing but good things to say. The one thing I was really impressed with was the female guide Qibla travels provide for the women hajjis. I don’t think there is any other company that provides such a facility.
I went for my 1st umrah trip with my family in November 2019. Before I booked with Qibla travels, I searched all over the UK for the best deal. Naturally, I am a very particular woman so I have to make sure EVERYTHING is perfect. After much research, I ended up booking with Qibla Travels as their professionalism is second to none.
The guy over the phone was very attentive and patient. I know I can be annoying as I need everything clear but the man over the phone answered all my questions without a sign of irritation. Nonetheless, the package he put together met all my requirements and the price fell within my budget.
Now the scary part before leaving for Makkah Shareef was whether what Qibla travels have sold me is what I will actually be getting when I arrive. However, when I arrived all my anxiety and nerves were settled as upon arrival I was greeted so warmly and the hotel I was given was exactly the same one Qibla promised to provide. The transport and ziarats were excellent. Moreover, the Umrah guide was very efficient and accommodating. All in all, I am very very happy as everything went smoothly.
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