I went with my family during the Pandemic for Umrah. The hotel was very good and the staff in Saudi Arabia were very helpful. I really happy with Qibla travels services . Recommend friends and family.
Alhamdulillah, I had the pleasure of going to Umrah with Qibla Travels who helped me and my wife every step of the way even though it was a tailor-made package just for me and my other half. It's been a while since we traveled to Umrah (or anywhere to be honest!) as the pandemic has made it very hard to travel in the last two years. Being on this trip just amazes me how important it is to travel especially to the house of Allah.
Qibla Travels really made my trip really comfortable by always keeping in touch with me and making sure that every stop (airports, Makkah, medina and even entering haram in Makkah) was smooth and without any hiccups. The hotels were chosen to my liking as I needed hotels that weren't too expensive but close enough so my old legs could manage the distance! Qibla Travels were able to make this happen all the while keeping me and my wallet (fairly) happy! Their rep in Makkah is such a nice and welcoming person even the drivers are nice and courteous.
The one thing that really can ruin the trip is the attitude of those on your trip even if the facilities are up to par. However, all the staff was so so welcoming. I felt like everything that I had to worry about was all taken care of. The only thing I would say is (although not entirely Qibla Travels fault) please create a map/guide where all the good restaurants are. It can take forever to find a good spot to eat but that's just a little advice! Anyway, keep up the good work and we will definitely be back.
I and my family always book with Qibla travel recently me and my wife went for Umrah's excellent service even during the Covid-19 difficult time I recommend them highly I thank them for the excellent job they do.
I dealt with Aatif who was super professional from the beginning. He gave us a great price for a personalized package and as we were traveling with family including an infant, it was reassuring that I could leave any issues in the hands of Qibla Travel.
They provided me with a local contact in Makkah/Madinah who could deal with any issues we have while we were there. The transportation and ziyarah were with Qasswa who have clean and well AC'd cars (some drivers were better than others though I must say).
The hotels we chose were clean and relatively close by. The only issue we had was that there was a discrepancy at the hotel when we arrived in Makkah, as we booked two twin rooms initially but the hotel had a quad room booked on their system which caused a bit of frustration after a long tiring journey.
It took a few hours to sort out but once it was, everything else went smoothly. So perhaps before traveling just double check that everything is as stated in your itinerary. All in all, a good experience with Qibla Travels and we would definitely use them again.
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