The service in Saudi Arabia was brilliant. Hotels were located nearby, they were clean and staff was very understanding. They pick you up from the airport in big cars, perfect for travel. The drivers are always friendly and will stop if needed to purchase something. There were no problems at all. Will definitely recommend to anyone thinking of going umrah or HAJJ!
Jazak Allah Khair for your efforts, which were genuine i believe. I was generally very satisfied with the accommodation and food during the whole trip. I appreciated the extra efforts you made such as providing sleeping bags in Muzdalifa and ensuring we received a bed in Hilton Madinah.
If i was to provide constructive criticism I would suggest that means of communication be improved within the group as there was some confusion at critical points which proved very frustrating at the most testing of times.
I hope you do not take this offensively in any way. Perhaps it was because there was no guidance in the women's camp this year.
Qibla Travels has made my journey to hajj very easy and relaxed. The group it self was excellent and the leader was brilliant (Mr khan). Everything that was mentioned to me by Qibla Travels was offered as well as much more.
I cannot thank you as much for the experience it has provided for me and my wife, within the package.
I will definitely recommend it to others! It was value for Money. Help and advice was also offered when needed by Qibla Travels.
THANK YOU ONCE AGAIN!
The Hajj experience has been very amazing. It had been clearly planned out by the group leader Mr Khan.He has been extremely helpful throughout the journey, with regular texts of reminders, asking us about ourselves when ever he saw us. Thank you once again for every thing
Aoa.. Subhan Allah we had a lovly experience with Qibla travel .. Our whole trip was very well organized by Mrs khan.. Everything was high standard from hotel to transport .. Being our first trip we were very nervous but the assistance and reliable service we got frm Qibla travels in london and in Saudi made it all really easy for us .. MashAllal keep up the blessed job u lot are doing .. And May Allah give you a lot of reward for the awsum job u r doing .. HIGHLY RECOMMENDED COMPANY!
We booked our Umrah tour with Qibla Travels for 11 nights. The service was brilliant from the Jeddah airport throughout the whole time we were there. The hotels were great and we had assisstance in Saudi who called and greeted us for our visit. Help was to hand 24hrs a day. Transportation was brilliant with new modelled AC vehicles. Truely VIP service. Will definetely use again Insha'Allah.
We booked umrah package for ten days. MashaAllah it was overall very good experence. We went first time and we are bit nerves but they have planned very well. Help was available everywhere. We did not feel that we are in a different country due to the help available from saudia. We have been reminded one day before every trip in advance. The only negative experence we have is one Saudi driver who took us from Madina to Jada was too fast. I would highly recommend Qibla Travels. May Allah accept our Umrah and give reward to Qibla travels staff for thier great work.
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